HVAC Service Technician
Sussex, WI
Full Time
Mid Level
At Cardinal Heating, Cooling, Plumbing & Electric, great companies are built by great people. For more than 40 years, Cardinal has served Southern Wisconsin while building a people-first culture where employees feel valued, supported, and empowered to grow. We invest in our team through training, development, and real opportunities for advancement, with a strong focus on promoting from within. With competitive benefits, a collaborative environment, and an exciting growth trajectory, Cardinal is a place where talented people can build a meaningful career and grow alongside a company that’s going places.
At Cardinal, we don’t just fix heating and cooling systems: we take care of people. We’re looking for an experienced HVAC Service Technician who wants to be part of a team that values craftsmanship, supports each other, and shows up every day ready to make a difference in our customers’ homes.
At Cardinal, we don’t just fix heating and cooling systems: we take care of people. We’re looking for an experienced HVAC Service Technician who wants to be part of a team that values craftsmanship, supports each other, and shows up every day ready to make a difference in our customers’ homes.
BENEFITS:
- Incentive Pay + Hourly Base Pay!
- Medical Insurance:
- Health: 50% of the premium is covered by Cardinal
- Dental: 50% of the premium is covered by Cardinal
- Life insurance: $10,000 is covered by Cardinal
- 401K with a 4% Company Match
- Uniform allowance
- Paid Continuing Education
- Paid Holidays and PTO
- Fully stocked truck and fuel card
- Phone reimbursement
- New technology, including iPad & access to integrated software
- Fun company-wide events for you and your family
RESPONSIBILITIES:
- Troubleshoot, diagnose, and repair residential HVAC systems.
- Perform maintenance, repairs, and testing on furnaces, air conditioners, heat pumps, mini-splits, and indoor air quality equipment.
- Navigate crawlspaces and attics as needed.
- Educate customers and provide repair and replacement options.
- Present financing and maintenance plan options.
- Ensure systems are operating safely and efficiently.
- Meet and exceed service and revenue goals.
- Deliver an exceptional customer experience that builds trust and generates referrals.
- Partner with customer service and dispatch teams to ensure success.
- Maintain a clean, organized truck and job site.
- Participate in training, meetings, and company events.
- Mentor and train apprentices.
- Complete invoices, timecards, and documentation accurately and on time.
- Maintain a clean and professional appearance
- Keep your truck inventory up to date and properly complete paperwork
- 3+ years of Residential HVAC Service Experience Required.
- Valid Driver's License and able to pass an MVR.
- Availability for on-call rotation
- Strong knowledge of HVAC diagnostics, airflow, refrigeration principles, and electrical troubleshooting.
- EPA Certification preferred.
- Knowledge of local HVAC codes and industry best practices.
- Experience performing repairs, maintenance, and customer-facing service work.
- Commitment to continuous learning and development
- Clean driving record.
- Excellent verbal and written communication skills.
- High integrity and exceptional customer service skills.
OUR CORE VALUES
- Teamwork: Support the growth & development of team members to achieve personal & professional success
- Forward Thinking: Continuously educating ourselves to exceed the industry standard
- Customer First: Going the extra mile to exceed expectations
- Do What's Right: Uphold the highest standards of honesty & integrity
- Committed to Excellence: Focused on results & value high performance
Ready to build your skills and advance your career with a team that values its people and customers? Visit www.cardinalhvac.com to learn more.
Join the Cardinal team—apply today!
Cardinal Heating & Air Conditioning, Inc. is an equal-opportunity employer.
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